CHAP – EMERGENCY RENTAL ASSISTANCE PROGRAM

The Reno Housing Authority has been awarded additional funding to continue the CHAP program. New applicants can apply using the link below. Applicants will be notified, by mail, when their application is selected for processing. If you have already applied, please report updates or changes through chap@renoha.org.

 

Emergency Rental Assistance Program – Priority for Assistance

Priority will be given to applicants whose income is at or below 50% of the Washoe County area median income (AMI).  Priority will also be given to households in which at least one adult member has been unemployed for the 90 days prior to application.

At the time of application, applicants will be informed of priority criteria and asked if their current income falls below 50% AMI and /or if an adult household member has been employed for more than 90 days.  Applicants that answer yes to either of these two questions will be given points placing them higher on the waitlist.  Applicants must provide proof that the priority applies before the file will be referred for payment.  If the applicant cannot provide proof that they meet either of these priorities, the points will be removed, and they will be returned to the waitlist.

 

How to Apply?

If you have an active application for rental assistance through the Reno Housing Authority, please visit the Application Portal to update your application or to add yourself to the CHAP waitlist.

LOG IN TO THE APPLICANT PORTAL HERE

 

If you do not have an active application click on the button below. All applicants must have a current e-mail address to apply.  If you do not have an email address, you can set one up here.

NEW APPLICANTS CLICK HERE TO APPLY

 

If you have already applied  for CHAP assistance and only need to report a change, please do not log back into the applicant portal. To report a change, send an email to chap@renoha.org.

 

Not a Washoe County resident?  

Residents of Clark County, click here.

Residents of all other counties in Nevada, click here.

 

What is Emergency Rental Assistance?

Emergency rental assistance program provides short-term rental assistance and is intended to assist Nevadans impacted by COVID-19 who are struggling to pay rent.  These funds are available in Washoe County and are specifically designated to assist with the payment of rent, utilities, and late fees.  Upon verification of eligibility, assistance with rent and utilities may be provided for up to twelve months.

 

Who Qualifies?

Any Washoe County resident experiencing a negative financial impact due to COVID-19 which has impacted the ability to pay rent.  Household income cannot exceed 80% of the Area Median Income (AMI). Examples of COVID-19 related income loss may include a reduction in work hours, loss of employment, furlough from employment during Stay at Home order or reduction in salary due to reduced business income. Preference will be given to households with income at or below 50% of the Area Median Income as well as households with at least one adult member unemployed for more than 90 days.

Preference Max

Family Size

50% AMI

80% AMI

1 $27,900 $44,600
2 $31,850 $51,000
3 $35,850 $57,350
4 $39,800 $63,700
5 $43,000 $68,800
6 $46,200 $73,900
7 $49,400 $79,000
8 $52,550 $84,100

 

What Qualifies?

Delinquent rent beginning April 1, 2020 due to loss of income directly related to COVID-19.

 

Are you eligible?

Do you currently reside in Reno, Sparks or Washoe County?

Have you lost or had a reduction in income due to COVID-19 that has resulted in you struggling to pay rent? OR Has a member of your household been unemployed for 90 or more days as a result of COVID-19?

Is your current income at or below 80% AMI?

If you answered “yes” to all of these questions, you may qualify for assistance. 

 

How the program works?

Once you have submitted your application, you will receive a letter in the mail asking you to provide documentation to support your application for assistance. Once the RHA has received all of the verification needed to determine your eligibility, you will receive notifications in the mail. Once approved, the RHA will pay past due rent directly to your landlord for qualifying months. Prospective rent may be paid based on need. Please do not create more than one CHAP application as this will only slow the processing of your application.

 

Frequently Asked Questions

Upon verification of reduced hours during the COVID-19 related period, you may qualify.

No, the program can not reimburse for rent already paid by other means.

Upon verification of decreased pay during the COVID-19 related period, you may qualify.

You may if all other eligibility requirements are met.

No, however past due rent amounts do need to be verified through a tenant ledger or statement from your landlord.