About

What We Do

At the Reno Housing Authority, we provide affordable rental housing for Nevadans through several HUD funded programs. We are a full service housing authority that aims to assist individuals, families, elderly, and disabled residents with low incomes. We strive to provide quality housing opportunities and open doors for our community.

Our History

Public Housing in this country was established by the U.S. Housing Act of 1937. The purpose of the Act was to provide homes for those of low and moderate income and to provide jobs for the unemployed. The Housing Authority of the City of Reno (“Reno Housing Authority” or “RHA”), was founded six years later, in October 1943, as a municipal corporation under Nevada Revised Statute 315. Since its founding, RHA has also been appointed as the Public Housing Authority for the City of Sparks, Reno, and Washoe County.

Mission Statement

The mission of the Housing Authority is to provide fair, sustainable, quality housing in diverse neighborhoods throughout Reno, Sparks and Washoe County that offers a stable foundation for low-income families to pursue economic opportunities, become self-sufficient and improve their quality of life. In doing so, RHA will continue to cultivate strong community partnerships, promote fiscal responsibility, and administer all of its programs and activities in an efficient, ethical, and professional manner.

RHA currently owns and manages 764 units of Public Housing (475 for families) in eight different locations in the City of Reno and Sparks under the Public Housing programs and, through the use of the Neighborhood Stabilization Programs and other funding, owns over 100 rental properties specifically targeted for low income households. RHA also provides housing subsidies to more than 2,500 low income families in Reno, Sparks, and Washoe County through Rental Assistance programs.

RHA has a five-person Board of Commissioners appointed by the Mayor of Reno with the concurrence of the Reno City Council. The Board of Commissioners appoints an Executive Director who administers the day-to-day operations of the organization.

RHA employs approximately 80 people with duties ranging from maintenance and inspections to administration of the various RHA programs and complexes.

Amy Jones – Executive Director

Amy Jones has served as the RHA executive director since 2015 and prior to that worked at both RHA and Washoe Affordable Housing Corporation as a housing specialist, rental assistance specialist, auditor, and contract administrator. She’s worn a lot of hats.

For a woman who disliked chemistry class, Jones laughs that she once had a job where she used the periodic table daily and frequently had to buy bars of solid gold on the open market. A graduate of the University of Nevada, Reno with a Bachelor of Arts in Economics, Jones never really expected to lead the principal affordable housing agency in northern Nevada. In fact, 16 years ago she applied for a job at RHA, never expecting a career.

“Today we’re a vibrant, growing agency and I’m proud that we’re expanding to meet the future needs of Washoe County residents. I love hearing how we change people’s lives.” A Sparks native, Jones is also on the leadership council for the Northern Nevada Continuum of Care and a member of the Public Housing Authority Directors Association.

She’s a mountain girl at heart, likes to ski with her family and is learning to play golf. Poorly.

Amy can be reached at 775.329.3630.

Heidi McKendree – Deputy Executive Director

For someone who claims to have lived an unremarkable life, Heidi McKendree sure has packed a whole lot of public assistance into her work days. Heidi is the deputy executive director at RHA and in her 15 years with the organization, has served as the family self-sufficiency coordinator, elderly services coordinator, grants writer and director of rental assistance. Working one-on-one with low-income families, ensuring they have clean, safe, affordable homes, and then overseeing millions of dollars in federal aid each year, we’d say she’s more remarkable than she thinks.

Heidi is a graduate of Southern Oregon University in Ashland with a Bachelor of Science Degree in Criminology. She came to the RHA after several years working as a discharge planner and social worker for a skilled nursing facility in Portland. She fell in love with working with older people there and relished hearing their stories. She accepted a position at RHA soon after moving to Reno and has never looked back.

Heidi’s a proud University of Nevada, Reno mom and also dog mom to Tim, Baxter and Duke. She can be reached at hmckendree@renoha.org or at 775.329.363. x234.

Shanika Bumphurs – Director of Asset Management

Shanika Bumphurs is the RHA’s director of asset management. She oversees the development, policies, priorities and operations of management and maintenance for more than 750 public housing units in Washoe County. That’s a lot of faucets and cabinets. Shanika has worked in low income and supportive housing since 2004 and still enjoys every aspect of it. She strives to work more closely with HUD creating positive policies and procedures, and revamping what affordable housing looks like in the US. She also wants to conquer the homeless issues in the Truckee Meadows. This woman’s got goals.

Shanika hails from Minnesota and truly misses those 10,000 lakes! Outside of work she enjoys spending time with her daughters and two dogs, baking, volunteering, binging reality TV, fantasy fiction books, embroidery, and taking road trips. Her favorite and longest road trip thus far brought her from Minnesota to Nevada!

Shanika can be reached at sbumphurs@renoha.org or at 775.329.3630 x220.

Jay Earl – Director of Development

Jay Earl is the director of development at the Reno Housing Authority. He and his small-but-mighty team oversee major renovations and repairs at hundreds of RHA units. They also manage dozens of construction contracts and, perhaps most excitingly, seek out new housing land and locations in Washoe County. Overall, Jay brings 43 years of residential and commercial construction, inspection, and rehabilitation expertise to the RHA.

A Reno High grad, Jay studied art at the University of Nevada, Reno, then focused on construction as his main job before coming to the RHA. Now he melds the two together, designing and crafting custom furniture in his off-time. Biking is also a passion of Jay’s and he rides his bike to work most days, keeping fit and reducing emissions. He enjoys the people at the RHA and the family-oriented culture its employees share.

You can reach Jay at jearl@renoha.org or at 775.329.3630 x224.

Linda Long – Director of Administration

Linda Long is the director of administration at the RHA. She and her accounting team manage millions of dollars in more than 60 different funds for the housing authority. She studied accounting at Truckee Meadows Community College and Southern Oregon University. Linda has a diverse background including real estate management, motor vehicle finance administration, CPA firm tax preparation, and more. She’s an Enrolled Agent with the IRS, which sounds dark and ominous, but means that if you’re in tax trouble, she can help you out.

Linda and her husband of 30 years have an inherited cat and enjoy their grandpuppies. When asked about her hobbies, she asked if work counts. No, Linda, it doesn’t. In her off time she can be found watching baseball, reading, and spending time outdoors.

You can reach Linda at llong@renoha.org or at 775.329.3630 x264.

Jamie Newfelt – Director of Rental Assistance 

She’s got an undergraduate degree in biochemistry and a masters in forensic science, but Jamie Newfelt found her true career calling in housing. Weird, we know. Eleven years after applying for a part-time office clerk position at RHA (while writing her thesis), she’s touched nearly every part of the rental assistance department and is now the director of rental assistance for the entire organization.

The rental assistance department oversees all of the regular and specialty housing voucher programs RHA administers, along with landlord incentive programs and housing quality standards inspections. Jamie’s staff of nearly two dozen is one of the largest at RHA and they help ensure more than 2,500 individuals and families have a safe, clean home in which to live.

A dancer since she was five years old, Jamie spends much of her free time volunteering and serving on the board at The Ballroom of Reno. She can be reached at 775.329.3630 x219 or at jnewfelt@renoha.org.

Darren Squillante – Director of Human Resources 

Darren Squillante joined the Reno Housing Authority as the Director of Human Resources in July 2021.  He has a diverse human resource background with more than 25 years of experience in private and public sector organizations.  He previously worked as the Human Resource Officer for the State of Nevada with the Division of Child and Family Services, the Division of Public and Behavioral Health, and most recently, the Division of Welfare and Supportive Services.

Darren holds a Bachelor of Science in Business Administration and a Master of Business Administration from the University of Nevada, Las Vegas, and a Juris Doctorate from the University of San Diego.  He also has certifications from the HRCI as a Senior Professional in Human Resources (SPHR) and SHRM-SCP.

Squillante is excited to join the RHA and provide human resource support for a smaller organization where he can know everyone by their first name!

He can be reached at dsquillante@renoha.org or at 775.329.3630 x 241.

Click on the links below to view a PDF version of RHA’s Audit Reports for the fiscal year listed.